A sales-free zone
A limited attendance event
Focused on practical takeaways
An event for hospice leadership teams only
Like other hospice conferences
An event where you will be sold to
A place to get theoretical ideas
An event with exhibitor booths
“This is a conference of leaders and decision makers in our industry. We get down to real topics and real problems in our industry very quickly. There isn’t a lot of ego here, people are very willing to share their mistakes in order to help others.”
“All the topics we discussed today were fresh, engaging, and completely applicable to what we do on a day to day basis. This is not like other conferences.”
“I’ve gone to the big conferences and they are not like the SONO Symposium. Everyone here is welcoming, open, and collaborative. I benefit more going here than any other conference.”
All sessions are in Mountain Standard Time
06:00 PM - Barrio Queen Fiesta on the Roof
08:00 AM - Conference Kickoff - Lighting the Spark: A High-Energy Start to SONO 2025
08:30 AM - Ignite: The Creativity Advantage for Modern Leadership with Dr. Heather Hodges
09:45 AM - Care Line Expansion & Industry Intel: What’s Really Happening Out There
11:00 AM - Lunch Adventures
01:00 PM - The LEGO Leadership Lab with Dr. Heather Hodges
02:30 PM - Reducing Payment Risk with Pre-Billing Audits
04:00 PM - The Great Wine Fight: Mark vs. Billy
05:00 PM - Dink & Dine: Pickleball Game Night
08:15 AM - Truth Is Kindness — Fact or Theory? With Mark Lewandowski
09:45 AM - Building Your Middle Management Engine with Tim Brown
11:00 AM - Lunch Out
01:00 PM - Lightning Talks
02:00 PM - Ice Cream Social: Sweet Leadership Break
02:30 PM - State of SONO
05:00 PM - Casino Royale Rooftop Dinner
09:00 PM - Karaoke & Roll (Offsite Experience)
07:30 AM — Sunrise Leadership Hike with Hall
April 21-24th, 2026
601 E. 6th Street, Tempe, Arizona, United States, 85281
If you’re having trouble using the hotel link, please call the Hyatt Sales Line at 888-591-1234 and ask to reserve a room within the group block code G-S839 and property name Hyatt Place Tempe/Phoenix/University.
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Adam Forman | aforman@dawsystems.com | 518-362-7501
Clinical & Operational Excellence in Hospice & Home Care
Equipping hospice leaders with the knowledge and resources to ensure compliance, accreditation, and operational excellence, driving exceptional outcomes.
We are a distributor of pharmaceuticals and specialty products; a global manufacturer and distributor of medical and laboratory products; an operator of nuclear pharmacies and manufacturing facilities; and a provider of performance and data solutions.
Workflow Automation for Operational & Financial Success
Our efficiency-focused solutions help your agency spend more time planning your patients’ care, especially when they need additional care and attention.
Specialty Pharmacy Services
Our comprehensive services include compounding pharmacy, specialty pharmacy, nutritional support, hospice provider medicines, and more.
Niche Digital Marketing Agency
Specialized marketing agency that helps funeral homes grow their business through social media strategy, advertising, and online reputation management.
Healthcare Consulting & Compliance Services
Weatherbee Resources is a specialized consulting firm that helps hospice organizations navigate regulatory compliance, improve operations, and train staff through education programs, audits, and policy resources.
Bereavement Care Technology Platform
Betterleave is a digital platform that helps employers, healthcare providers, and insurers support caregivers and employees through serious illness, end-of-life, and grief with personalized communication, mental health support, and care navigation services.